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It's been quite a journey for all of us since 2021 when the disruptions caused by Brexit led us to temporarily halt our international services to Europe. But today, we are thrilled to share some incredible news with you all.
We've been working hard behind the scenes to improve our platform and expand our range of brands and products. And let us tell you, the wait has been worth it. Our BETA services launched on August 3rd, 2023, and we are thrilled to offer you direct ordering through our new and improved website, xmiles.co.uk.
So, what can you expect from our new and improved services? Let us give you the scoop:
Regional Website with Local Currency: Say goodbye to conversion woes! With our upgraded platform, you can now browse and shop in your local currency. It's all about convenience, and we're committed to making your shopping experience a breeze.
No Additional Import Duty for Orders up to €150: We understand that import duties can be a hassle, but fret not! For orders up to €150.00, we've got you covered. There won't be any additional import duty to worry about.
Faster Delivery Times: Nobody likes waiting forever for their goodies to arrive. Our revamped shipping system ensures that your orders will be delivered to you within 2-11 working days. Now that's what we call speedy!
Now, let's talk about Import One Stop Shop (IOSS), a game-changer for smoother VAT payments. Here's what you need to know:
IOSS is a solution designed to manage VAT payment for items imported into the European Union. When you order items with a value up to €150 from us, IOSS takes care of the VAT obligations, making the process seamless and hassle-free for you. However, please note that IOSS doesn't cover customs duties for items exceeding €150.
We're proud to share that XMiles UK Ltd is now registered for IOSS in Ireland, and we've teamed up with Royal Mail, using their International Tracked service to ensure your packages are in safe hands.
For orders valued up to €150, you can check out the shipping prices displayed at the checkout. The price shown includes VAT from the EU buyer on eligible items destined for an EU country. We believe in being transparent with you, so the amount of VAT to be paid by the EU buyer will also be displayed at the checkout.
Now, the moment you've been waiting for! We're ecstatic to announce that we're shipping to the following EU countries covered by IOSS:
If your region is not listed above, please contact us here, with your requested region and what product brands you are interested in, so we can check this is possible, and not excluded by your regional customs.
Europe, we couldn't be more thrilled to reconnect with you and provide you with the best sports nutrition products and services. So go ahead, explore our improved platform, and get ready to take your fitness journey to the next level with XMiles.
