We work closely with our shipping partner FedEx to ensure delivery of all orders within the quickest possible time frame. Our fulfilment team packs all orders in-house using the specified delivery services below;
Click the headings below for full Shipping Service terms \ descriptions.
Shipping Service Details
INTERNATIONAL – Get your nutrition at XMiles!
For all International orders we ship with our shipping partner FedEx. All orders are dispatched using the FedEx International Connect Plus with IOSS or DDP service, estimated delivery time of 2-11 working days depending on your region.
XMiles is registered for the EU's Import One Stop Shop (IOSS).
If your location is not listed please contact us; new zones added on request authorised.
RETURNS POLICY – Contact our support team
Our International Returns policy allows you to return items, but at your own expense. We understand that sometimes products may not meet your expectations, and we want to ensure your satisfaction even if you're shopping from abroad.
Should you need to return an item internationally, please ensure it meets our return conditions and get in touch with our customer service team to initiate the return process. Kindly note that return shipping costs will be your responsibility.
We recommend using a trackable shipping service to ensure the safe return of your item. Once we receive your returned item and verify its condition, we will process your refund accordingly.